Program Manager

Must have skill

accounting

bookkeeping

Good to have skill

Negotiations

Job Description

Role Overview
We are looking for a Program Manager to handle client demos, accounting support, and coordination across teams to ensure a smooth client experience on Refrens.
Key Responsibilities

Give product demos to clients and explain how accounting works on Refrens
Follow up with clients after demos and coordinate with the Sales team for closures
Work with Support and Onboarding teams to resolve client queries and conduct doubt sessions
Prepare bulk upload Excel sheets as per client requirements
Identify client issues or bugs and coordinate with the Tech team to resolve them
Coordinate with the Marketing team for help article content when needed
Handle bookkeeping for Ultimate clients and maintain regular client communication
Manage GST and TDS filings and assist clients with other accounting services by coordinating with CAs

Skills & Requirements

Basic knowledge of accounting, bookkeeping, GST, and TDS
Good communication and coordination skills
Comfortable working with Excel
Ability to manage multiple tasks and client requests

Company Perks

What We Offer:

Best in market - salary and benefits package.
Unlimited incentives on good performance. Our good performers take home Rs.5,000-25,000 extra every month, over and above their salary.
Best people to work with. People you would actually want to hangout with even after office. Continuous learning and development opportunities. We invest heavily in your growth.
Transparent environment. You will have access to all departments and people and be a part of the growth of the company.